Part of The Complete Guide to HVAC Maintenance
Check the basics first
It sounds obvious, but it's the most commonly missed step: confirm the thermostat is actually set to Cool, not Fan or Heat, and that the temperature is set below the current room temperature. If it's a battery-powered thermostat, weak batteries can cause it to display normally while failing to actually signal the system. Swap them and see if anything changes.
Check your air filter
A clogged filter is one of the most common causes of warm air, and it's the easiest to fix. When airflow is restricted, the evaporator coil inside your system can't absorb heat properly, and in more severe cases it can freeze over entirely — which makes the problem worse and can damage the compressor if it runs that way for too long. Pull the filter and hold it up to a light. If you can't see light through it clearly, replace it.
Look at the outdoor unit
Your condenser unit (the box outside) needs open airflow to release heat. Leaves, grass clippings, mulch, or plants growing too close to it can block that airflow and cause the whole system to underperform. Clear away debris and make sure there's at least a foot or two of open space around it. While you're there, confirm the outdoor fan is actually spinning when the system is running — if it's silent and still, that's worth mentioning to a technician.
Frozen evaporator coil
If you can see ice on the indoor unit or on the refrigerant lines, turn the system off completely (including the fan) and let it thaw fully — this can take two to four hours. Running it while frozen won't fix anything and risks further damage. Once thawed, replace the filter if you haven't already, since restricted airflow is the most common cause of freezing.
Not sure which of these it is?
Queen walks through exactly this kind of troubleshooting, ranked by likelihood, the moment you describe the problem.